Business Process Analyst

Overview

The Navy Maritime Maintenance Enterprise Solution (NMMES) is a comprehensive Information Technology (IT) toolset supporting NAVSEA's ship maintenance, overhaul, repair, and modernization operations across the U.S. Navy fleet. NMMES encompasses approximately 79 IT systems, applications, networks, and data centers serving over 51,000 users worldwide at Navy Shipyards (NSY), Intermediate Maintenance Facilities (IMF), Regional Maintenance Centers (RMC), Ship Repair Facilities, and Forward Deployed Regional Maintenance Centers.

The NMMES Technical Refresh (NMMES-TR) program requires effective contract management, process optimization, and organizational oversight to ensure successful delivery of IT services and solutions to the Navy enterprise.

The Business Process Analyst is a senior-level position responsible for overall contract performance and the continuous improvement of work methods, procedures, and organizational effectiveness. This position develops, analyzes, evaluates, advises on, and improves the effectiveness of management functions including manpower utilization, work assignments, delegations of authority, management controls, and information/documentation systems. The Business Process Analyst formulates and enforces work standards, assigns contractor schedules, reviews work discrepancies, supervises contractor personnel, and communicates organizational policies, purposes, and goals.

This is a dedicated leadership role focused exclusively on contract performance and management effectiveness.

Note: Sections below follow the original organization and topics, converting to proper lists where applicable.

Contract Performance Management

• Maintain overall responsibility for contract performance and delivery of services
• Monitor contract execution against performance metrics, schedules, and deliverables
• Ensure compliance with contract terms, conditions, and government requirements
• Coordinate with government Contracting Officer's Representative (COR) and program management
• Prepare and submit contract deliverables, status reports, and performance documentation
• Identify and mitigate risks to contract performance and schedule
• Support contract modifications, option exercises, and re-compete activities as required

Work Methods and Process Improvement

• Develop, analyze, evaluate, and improve the effectiveness of work methods and procedures
• Assess current processes and identify opportunities for optimization and efficiency gains
• Design and implement process improvements that enhance productivity and quality
• Establish standardized procedures and best practices across the contract workforce
• Conduct process maturity assessments and develop roadmaps for continuous improvement
• Apply Lean, Six Sigma, or other process improvement methodologies as appropriate
• Document process changes and ensure proper implementation across the organization

Organizational Effectiveness

• Analyze and improve organizational structures, manpower utilization, and resource allocation
• Evaluate and optimize distribution of work assignments across the contract team
• Assess and recommend improvements to delegations of authority and decision-making processes
• Develop and maintain management controls to ensure accountability and performance
• Evaluate information and documentation systems for effectiveness and recommend improvements
• Advise leadership on organizational design and workforce planning
• Conduct workload analyses to ensure appropriate staffing levels and skill mix
• Supervise contractor personnel and ensure adherence to contract requirements
• Formulate and enforce work standards for the contract workforce
• Assign contractor schedules and manage workload distribution
• Review work discrepancies and implement corrective actions
• Conduct performance evaluations and provide feedback to contractor staff
• Coordinate staffing actions including hiring, onboarding, and separations
• Address personnel issues and maintain a productive work environment

Communication and Policy Administration

• Communicate organizational policies, purposes, and goals to subordinates and stakeholders
• Ensure contractor personnel understand and comply with…