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Job Description & How to Apply Below
Posting Details
Working Title
Office Operations Manager
Position Number
00574A
Department
CAREER DEVELOPMENT SERVICES
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
F Administrative Support (Clerical & Sales)
Job Description
The Office Operations Manager manages the front desk operation and schedule to ensure excellent customer service, supports administrative functions and the day-to-day operations of the unit, provides fiscal support services to the department, and contributes special project support for the Executive Director.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge of Windows, word processing, spreadsheets, database software, and internet use. Working knowledge of and ability to learn various information systems (e.g., Banner, People Soft, and Canvas). Working knowledge of general office equipment, filing systems, policies, and procedures. Working knowledge of effective customer service and problem-resolution techniques. Demonstrated ability to deal effectively in person and on the telephone with customers/clients, including students, faculty, university staff, families, and employers.
Exceptional oral and written communication skills. Demonstrated time management and organizational skills. Demonstrated ability to research questions and interpret information to clients/customers and staff. Demonstrated ability to maintain confidentiality. Demonstrated ability to work with a diverse population, including students, employers, and faculty members, positively and helpfully on the phone, in person, and through videoconferencing (e.g., Zoom and Microsoft Teams). Ability to learn new software and use it effectively to complete assigned tasks.
Ability to supervise student employees. Demonstrated experience with purchasing, vendor coordination, and expense tracking. Demonstrated experience using financial or administrative systems (e.g., purchasing platforms, expense management systems, payroll or HR systems such as EPAF or similar tools).
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some experience in an administrative support role.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Experience working in a postsecondary education environment.
Conditions of Employment
Working hours are 8:00am to 5:00pm Monday through Friday.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 45,000
Posting Detail Information
Job
Requisition Number
S03347
Job Open To
General Public
Open Date
06/29/2026
Close Date
07/10/2026
Open Until Filled
No
Special Instructions Summary
Interested candidates are to submit a resume and cover letter outlining qualifications for the role.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
https://(Use the "Apply for this Job" box below).-leadership
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.
Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https:// or call DARS at , or DBVI at .
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not…
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