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Membership Manager

Job in Norfolk, Virginia, 23502, USA
Listing for: Salvation Army USA
Full Time position
Listed on 2026-07-08
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Membership Manager (6659)
Schedule/

Hours:

Hours vary. Sunday - Saturday, 6:00am - 9:00pm

Plans, implements, administers, and monitors the membership sales, recruitment, retention, and collections function of The Salvation Army Ray & Joan Kroc Corps Community Center. Manages member services staff; maintains complete understanding of membership point-of-sale software and processes; ensures staff are trained on applicable software. Identifies goals, implements, and performs outreach initiatives to recruit individual and corporate members. Maintains awareness and responds to questions about available programs/classes.

Handles advanced level and escalated customer service-related issues.
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