Business Office Manager

Business Office Manager

Location:

Ghent Health and Rehabilitation

Job Type: Full-Time

• Oversee and manage the day‑to‑day operations of the business office.
• Ensure accurate and timely billing of resident services, including private pay, Medicare, Medicaid, and other insurance claims.
• Maintain accurate financial records, including accounts receivable and accounts payable.
• Manage resident trust accounts in accordance with federal and state regulations.
• Collaborate with residents and their families to provide financial guidance, including payment plans and insurance inquiries.
• Monitor and maintain compliance with state, federal, and corporate guidelines for financial and administrative processes.
• Assist with budget preparation and financial reporting for the facility.
• Maintain accurate records of admissions, discharges, and room changes.
• Supervise and train business office staff to ensure efficient workflow and superior customer service.
• Provide support to the Nursing Home Administrator and leadership team as needed.

• Bachelor's degree from a four‑year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• Minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Strong knowledge of billing procedures, Medicare/Medicaid regulations, and insurance processes.
• Proficiency in accounting software and Microsoft Office Suite.
• Prior supervisor experience in a business office setting preferred.
• Point Click Care (PCC) billing system experience preferred.
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• Excellent communication, problem‑solving, and organizational skills.
• Compassionate and dedicated approach to working with residents and their families.

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k)
• Paid time off and holidays

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.