Engagement Specialist

Employer Engagement Specialist

Position Number: 00365A
Department: CAREER DEVELOPMENT SERVICES

Location:

Norfolk, VA
Type of Position:
Classified Full Time

The Center for Career & Leadership Development’s Employer Engagement Specialist is a member of the Employer Relations Team. The role coordinates campus interviews, information sessions and networking events, collaborates with student organizations and faculty to connect employers with targeted organizations, and provides a signature customer experience. The specialist ideates ways to engage employers through creative activities, cultivates relationships, and helps employers meet hiring goals.

Responsibilities include scheduling on‑campus interviews and other events using the ODU campus reservation system, coordinating follow‑up with employers, interfacing with employers during career fairs and other events, collecting and processing credit‑card/check payments, managing deposits, reporting updates, and compiling reports using software.

• Basic knowledge of career services policies, procedures, and policies related to services; working knowledge of information systems (e.g., Banner, People Soft, or a similar program).
• Working knowledge of Microsoft Office Suite (creating spreadsheets, manipulating data, producing reports).
• Working knowledge of HR, accounting, bookkeeping, financial and payroll related policies, procedures and practices.
• Effective customer service and problem‑resolution techniques; excellent oral and written communication skills.
• Time management and organizational skills; ability to explain and interpret information to clients/customers and staff.
• Ability to identify and understand issues, problems, and opportunities and to develop appropriate solutions.
• Ability to anticipate and understand customer service needs and to maintain good rapport with a diverse population, including students, employers and faculty.
• Ability to work independently, prioritize work to meet deadlines, and work with a diverse population in a positive and helpful manner on the phone and in person.

Some experience coordinating special events (registration, logistical setup, vendor management, scheduling, quality control). Some experience providing administrative and fiscal support (monitoring and reconciling budgets and/or payroll, handling cash receipts, processing credit‑card transactions). Working knowledge of Commonwealth of Virginia and ODU HR, payroll and financial policies and experience in a fiscal role in a business office at a state university or agency is preferred.

Working experience in higher education with employers from non‑profit, government, and for‑profit organizations; experience with Handshake, Banner, and eVA; experience coordinating career fairs or other large‑scale events.

The employee may be required to work during a university closing and may work from a remote location as directed.

Salary commensurate with education and experience, beginning at $44,000.

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

In support of the Commonwealth’s commitment to inclusion, we encourage individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. Applicants should provide their AHP Letter (formerly called a Certificate of Disability) from the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans may also apply via the AHP if they provide an AHP Letter.

To request an AHP Letter, use https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at .

• Resume
• Cover Letter/Letter of Application

• Contact Information for Professional References
• Yellow Layoff Form
• Blue Layoff Card
• AHP Letter
• Standard Form 50 (SF-50)

Staff and Administrative & Professional Faculty Applicants:
Human Resources at , HR Recruitment
Teaching and Research Faculty Applicants:
Academic Affairs at aafacultyemployment