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Client Relationship Manager HelpDesk/Support

Client Solutions Manager — Service Excellence

Job in Norfolk, Virginia, 23500, USA
Listing for: American President Lines
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 67000 - 84000 USD Yearly USD 67000.00 84000.00 YEAR
Job Description & How to Apply Below
A leading shipping company is looking for a Manager of Client Solutions in Norfolk, VA. This position entails leading the Customer Service desk, ensuring exceptional support to clients, and resolving operational issues. The ideal candidate will possess strong leadership skills and be able to analyze performance metrics. A High School diploma or GED is required, with a Bachelor's Degree preferred.

Compensation ranges from $67,000 to $84,000 annually, along with benefits and performance bonuses.
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