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Customer Service Rep HelpDesk/Support

Military CSR – Secret Clearance Eligible, On-Site Norfolk

Job in Norfolk, Virginia, 23500, USA
Listing for: Strategic Data Systems, Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A service provider for military support seeks a Customer Service Representative in Norfolk, VA to assist Navy Sailors and their families with inquiries. Eligible candidates must have customer service experience and be eligible for a DOD Secret Security Clearance. Responsibilities include providing multi-tiered support, investigating inquiries through various channels, and utilizing CRM applications. This on-site position requires availability for nights and weekends, promoting a dynamic work environment.
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