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Waste Management Billing & Customer Service Specialist

Job in Norfolk, Virginia, 23500, USA
Listing for: City of Norfolk
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45444 - 49989 USD Yearly USD 45444.00 49989.00 YEAR
Job Description & How to Apply Below

The City of Norfolk is seeking an Account Representative for its Waste Management Division. This role involves providing customer service to city residents regarding their refuse bills and entering data into an automated system called North Star.

Applicants should have a high school education, customer service experience, and proficiency with Microsoft Office tools including Excel. Work hours are Monday through Friday, 7:30 am to 4:30 pm.

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