Air communication Specialist

Air Communications Specialist 2

City/State: Norfolk, VA

Work Shift: Rotating

Sentara Norfolk General Hospital is hiring an Air Communications Specialist 2 for the Nightingale helicopter. This is a Flexi/rotating shift position. The Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer‑aided dispatching equipment in accordance with regulations guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center–related documentation of transport requests and other required records required by regulatory agencies and departmental procedures.

This role also assists the Transfer Center staff as directed.

Public or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute.

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.