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Digital & Customer Resolution Specialist

Job in Norfolk, Virginia, 23500, USA
Listing for: PRA Group (Nasdaq: PRAA)
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 22041 - 34440 USD Yearly USD 22041.00 34440.00 YEAR
Job Description & How to Apply Below
Position: Digital Payments & Customer Resolution Specialist

PRA Group in Norfolk, VA is seeking a customer service professional to assist customers, mediate resolutions, and support online payment access via  You will communicate via chat and email, help secure payments, and resolve login issues while following FDCPA guidelines.

The role requires 3–5 years of customer service experience, a bachelor’s degree or equivalent, and strong written and verbal communication skills. Training provided; base salary with benefits.

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