Digital Support Specialist
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-07-16
Listing for:
PRA GROUP, INC.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
PRA Group, Inc. in Norfolk, VA is seeking a Digital Operations Agent to assist customers via chat and email and mediate resolution of account issues. You will help customers access the PRA Pay portal and work toward timely payments.
The role requires solid communication, problem solving, and adherence to FDCPA guidelines;
Bachelor's degree preferred and 3–5 years in customer service. Office-based position with standard hours.
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