Student Worker - Financial Aid Clerical Assistant

Student Worker – Financial Aid Clerical Assistant Responsibilities

• Explain financial aid policies and procedures to students and the general public.
• Provide guidance in navigating student aid applications.
• Answer emails and assist students with financial aid in person and virtually through phone calls and Zoom appointments.
• Advise students regarding availability of financial aid, eligibility requirements, application process, and funding options.

• Good academic standing with a GPA of 2.0 or higher.
• Enrolled as a degree‑seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State University.
• Eligibility to work in the United States without sponsorship.
• Skilled in problem solving, conflict resolution, time management, and organization to manage multiple tasks.
• Positive service attitude in a fast‑paced, high‑volume, customer‑service–based work environment.
• Effective interpersonal skills to work with diverse students and coworkers.

• Intermediate computer skills.
• Proficiency with Microsoft Office.
• Knowledge of the People Soft system.
• Bilingual in Spanish.

• Student employees can work up to 19.5 hours per week.
• Hourly rate: $12.00 per hour.

Nevada State University is an equal‑opportunity employer. Employment is not limited by age, race, color, religion, sex, disability, or national origin. All qualified individuals will receive equal employment opportunities.