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Library Lead — Customer Service

Job in Norfolk, Virginia, 23500, USA
Listing for: City-of-Norfolk,-V
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 49152 - 56525 USD Yearly USD 49152.00 56525.00 YEAR
Job Description & How to Apply Below
Position: Library Experience Lead — Customer Service

The Downtown Branch at The Slover invites applicants for a full-time Library Associate II (Customer Service Team Lead) to join our team. The position requires knowledge of library resources, delivering high-level customer care, and fostering inclusive spaces for diverse communities.

Responsibilities include supervising staff and volunteers, coordinating with Norfolk Public Library, managing schedules, and creating engaging displays.

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