Fast-Paced CSR: Book Appointments & Delight Customers
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-08-02
Listing for:
Sila
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Sila is seeking a Customer Service Representative (CSR) in Norfolk, VA. This role involves responding to customer inquiries, converting calls into service appointments, and maintaining customer database accuracy. As the first point of contact, you’ll play a vital role in customer satisfaction and operational success.
The ideal candidate will excel in a fast-paced environment with strong verbal communication and multitasking abilities. Reliability and problem-solving skills are critical, as is basic computer proficiency.
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