Call Center Customer Service Representative – Utilities
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-08-03
Listing for:
Abacus Corporation
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Abacus Staffing seeks a Customer Service Representative in Norfolk, VA to act as the primary contact for the City of Norfolk Utilities customer base. The role involves handling incoming calls and general emails, processing requests, and resolving billing questions with a focus on accuracy and courteous service.
Strong Microsoft Office skills and the ability to multitask across multiple systems are essential. Call center experience is required; bilingual abilities are a plus.
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