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Call Center Customer Service Representative (Utilities

Job in Norfolk, Virginia, 23500, USA
Listing for: Gilder Search Group
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 14 - 20 USD Hourly USD 14.00 20.00 HOUR
Job Description & How to Apply Below
Position: Call Center Customer Service Representative (Utilities)

Abacus Staffing is seeking a Customer Service Representative to support The City of Norfolk’s Utilities department in Norfolk, VA. The role handles multi-line calls and email inquiries, focusing on customer service and billing-related questions.

The schedule is Monday–Friday, 8:30am–5:00pm, with a pay rate of $17/hr the ideal candidate will demonstrate strong communication, multi-tasking across systems, and the ability to manage high call volumes.

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