More jobs:
Guest Experience Specialist I
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-08-23
Listing for:
Navy Exchange Service Command
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Navy Lodge Norfolk is seeking a Guest Service Representative I to act as the first point of contact for guests. You will manage front desk operations, handle check-in/out, reservations, payments, and guest inquiries with a focus on safety, security, and privacy.
The role requires professional communication, accurate cash handling, and proficient use of the PMS and POS systems to maintain guest satisfaction and operational flow.
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