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Residential Customer Accounts Specialist: Billing & Support
Job Description & How to Apply Below
Dominion Energy is seeking a Customer Account Management team member to assist residential customers with high bill inquiries, billing explanations, and resolution of complex inquiries. You will perform billing reconciliation, analyze usage, and explain electric rates clearly to customers.
The role emphasizes customer service excellence, the ability to work independently, and growth within the team for long-term success.
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