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Residential Billing & Customer Support Specialist
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-08-26
Listing for:
Spectraforce Technologies
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Spectraforce Technologies in Norfolk, VA seeks a Customer Account Specialist I to support residential customers with inquiries, billing questions, and rate explanations. The role emphasizes customer service excellence and independent work within a team environment.
Ideal candidates have 2+ years in customer-facing roles, strong communication, and familiarity with Microsoft Office and video conferencing. HS/GED required; associate degree preferred. 12-month engagement with potential for growth.
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