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Airport Leader — Frontline & Operations
Job Description & How to Apply Below
American Airlines in Norfolk – VA is seeking a Customer Service Manager for Airport Customer Experience to lead frontline teams and deliver an elevated travel experience. You will drive safety, quality, and efficiency while coaching staff and fostering a culture of service excellence.
The role requires strong leadership, the ability to work rotating shifts including weekends, and a focus on customer-centric operations. Competitive pay ranges from $51,000 to $86,500 with benefits and travel perks.
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