Service Engineer

Mac Gregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world’s merchant fleet.

We believe Mac Gregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

Are you driven by problem solving? Do you thrive working with complex and large equipment? Mac Gregor is looking to hire a Service Engineer with hydraulic and mechanical competence. This hands‑on expert will perform repair, maintenance and service on critical marine equipment, including shipboard cranes, hatch covers, and deck machinery.

• Diagnostics and troubleshooting of hydraulic and mechanical equipment
• Supervise and perform refurbishment, upgrades, inspections, preventative maintenance and corrective actions
• Identify service and spares sales opportunities and communicate them to the line manager
• Support overall service goals and budgets
• Prepare detailed service reports and documentation for all work performed
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other Mac Gregor standards

Reporting directly to the Operations Superintendent, Operations Americas and North Sea. The position will be based in Mac Gregor’s office in Norfolk, Virginia.

You have a background in the merchant, offshore, naval or maritime industry, with a primary focus on hydraulic and mechanical equipment. Knowledge and experience in basic electronics are a plus.

• Technical education in electrical or mechanical disciplines, or a similar relevant field
• Minimum 3 years of hydraulic and mechanical experience
• Basic working knowledge of electronics, experience with PLCs is a plus
• Previous experience with ship and/or port cranes, winches
• Willingness and ability to travel for extended periods
• Fluent in written and spoken English

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company‑paid Short & Long‑Term Disability
• Company‑Paid Life Insurance Policy (additional policies available for self, spouse and children)
• Company‑paid holidays, paid sick time & paid vacation time
• 401(k) Plan – company matches first 6% of employee contributions; new employees eligible to enroll on the first day of the month following 30 days of employment; participants are 100% vested immediately upon enrolling

Salary ranges from $70,000 – $85,000 per year based on skills and experience. Plus overtime.

Do you have questions regarding the role? Please contact Brent Daniel Rich, Operations Superintendent Operations Americas and North Sea at

Mac Gregor is an equal opportunity employer. We recognize that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants. Mac Gregor USA Inc. is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As a federal contractor, we also take affirmative action to employ and advance individuals from underrepresented groups, including qualified minorities, women, individuals with disabilities, and protected veterans. If you require a reasonable accommodation to complete the application or interview process, please contact us at ni