Service Engineer
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Mac Gregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
We believe Mac Gregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.
Mac Gregor – Let's shape the future togetherAre you driven by problem solving? Do you thrive working with complex and large equipment? Look no further, Mac Gregor is looking to hire a Service Engineer with Hydraulic and Mechanical competence.
We are seeking a hands-on expert to perform repair, maintenance and service on critical marine equipment. This includes Mac Gregor’s and third-party equipment as shipboard cranes, hatch covers, and deck machinery. Your main discipline is hydraulic and mechanical, basic understanding of electric systems is a plus but not required. Your commitment to quality and safety will be crucial in ensuring our customers' vessels operate smoothly and that we meet our service objectives.
You will work both at local shipyards and ports world wide.
Services are expected to maintain flexible working hours in response to demand.
- Diagnostics and troubleshooting of hydraulic and mechanical equipment
- Supervise and perform the refurbishment, upgrades, inspections, preventative maintenance and corrective actions
- Identify service and spares sales opportunities and communicate them to the line manager to support all activities
- To support Service overall goals and budgets
- Preparing detailed service reports and documentation for all work performed
- Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to Mac Gregor standards
Reporting directly to the Operations Superintendent, Operations, Americas and North Sea. The position will be based in Mac Gregor’s office in Norfolk, Virginia.
What you’ll need to succeedYou have a background in the merchant, offshore, naval or maritime industry, with a primary focus on hydraulic and mechanical equipment. Knowledge and experience in basic electronics are a plus.
On a personal level, we are looking for an independent professional who has the confidence to make decisions under pressure. Effective communication, flexibility and openness to new information are the key to success in this role. The ideal candidate will enjoy hands-on work and thrive in a collaborative, multicultural environment.
Ideally you have
- Technical education at college in electrical or mechanical disciplines, or a similar relevant field
- Minimum 3 years of hydraulic and mechanical experience
- Basic working knowledge of electronics, experience in PLC's is a plus
- Previous experience with ship and/or port cranes, winches
- Willingness and ability to travel for extended periods of time
- Fluent in both written and spoken English
Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.
- Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
- Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
- Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One Mac Gregor."
Mac Gregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
What we offer:
- Medical, Dental, Vision & Life insurance effective on your first day of…
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