Accounting Operations Specialist

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Location:

Onsite, Norfolk, Virginia Corporate Office

Status:
Full Time, Non-Exempt

The Accounting Operations Specialist is responsible for identifying, researching, and managing unclaimed funds. This position also serves as the backup to the Accounting Operations Supervisor, who coordinates the connection and disconnection of utility systems and services.

• Investigate and identify accounts and assets that have been classified as unclaimed or abandoned, including uncashed checks.
• Conduct research using internal and external databases to trace the rightful owners of unclaimed funds.
• Verify ownership and ensure all necessary documentation is obtained to release funds to the rightful claimant.

• Review and process unclaimed property reports in accordance with state and federal laws.
• Prepare reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and relevant correspondence.
• Ensure compliance with state‑specific unclaimed property laws and filing deadlines for property reports.

• Stay current on federal and state regulations regarding unclaimed property and unclaimed funds reporting.
• Ensure compliance with state escheatment laws and other legal requirements for unclaimed funds.
• Maintain confidentiality and security of sensitive financial data during the claims process.

• Provide excellent customer service by answering inquiries from agencies, claimants, and internal teams about unclaimed property status or claims process.
• Act as a liaison between the organization, state agencies, and claimants to ensure smooth claims resolution.

• Assist in preparing annual reports and filings for unclaimed property, ensuring all necessary documents are submitted by deadlines.
• Participate in audits or reviews of unclaimed funds to ensure accuracy and compliance.
• Prepares HUF work monthly to tie to the reconciled balance provided by the Corporate Accountant.

• Serve as a backup for making utility payments.
• Serve as a backup for researching utility deposits.

• High school diploma, plus 1‑3 years of experience in accounting, finance, or a related field, with specific experience in unclaimed property or claims processing (preferred).
• Good organization skills with the ability to prioritize and multi‑task under tight deadlines and in a fast‑paced environment.
• Very strong Microsoft Office skills, along with the technical aptitude to learn MRI and Yardi accounting systems.
• Self‑motivated and able to work independently and collaboratively.
• Strong oral and written communication and listening skills.
• Ability to assimilate and summarize large quantities of data precisely and succinctly.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;

reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environmental characteristics described here are representative of those that…