Enterprise Controller

Overview

The Department of Finance provides centralized structure and support for the City of Norfolk’s financial operations, including financial reporting; debt and cash management; payroll; procurement; risk management; financial system administration and support; accounts payable; collections; retirement and parking financial operations. Finance’s Parking Financial Operations division manages all accounting, reporting, budgeting, and revenue oversight for the City’s parking activities, ensuring strong financial controls, timely monthly reporting, accurate year‑end projections, and audit readiness within the City’s general ledger system.

The department values and invests in its greatest resource—its people.

The Enterprise Controller is responsible for the financial management of the Parking Enterprise Fund, including budget preparation, audit coordination, billing system oversight, and strategic financial planning.

• Coordinate financial management functions: develop annual operating budget, prepare year‑end audit work papers, monitor capital improvement project expenditures, and provide strategic guidance to ensure sound financial practices.
• Analyze and prepare financial statements, including statements of net position, revenues, expenses and changes in net position, and cash flows with accompanying notes.
• Ensure financial transactions and reports comply with US GAAP and Governmental Accounting Standards as appropriate.
• Lead internal and external audits: serve as primary contact for auditors, coordinate document requests, ensure timely responses, and implement audit recommendations.
• Produce financial analyses, dashboards, and management reports to support strategic decision‑making and operational planning.
• Supervise and evaluate accounts payable, accounts receivable and customer service personnel; establish goals, coach team members, foster collaboration, and implement cross‑training programs to strengthen operational resilience.
• Streamline processes to improve productivity while maintaining internal controls; develop policies and standard operating procedures; encourage continuous improvement.
• Manage billing systems and customer service functions: implement technologies to enhance billing accuracy, streamline collections, and improve customer satisfaction while ensuring revenues are reconciled and recorded timely and accurately.
• Reconcile bank activities with the financial system regularly and promptly investigate and resolve differences.
• Provide leadership on departmental and special projects, contributing to strategic plans, policies, and goals, and participating in committees and teams.

Required:

Minimum five (5) years in accounting. Bachelor’s degree in accounting or related field.

• Working knowledge of U.S. GAAP.
• Municipal or government accounting experience.

• Excellent verbal and written communication.
• Ability to work under pressure and meet intensive deadlines.
• Strong attention to detail and ability to manage multiple concurrent tasks.

Monday – Friday, 8:00 AM – 5:00 PM, 40 hours per week.

Full‑time and part‑time employees receive paid holidays, vacation, sick leave, an employer‑paid pension plan, life insurance, medical and dental options, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent‑care reimbursement plans, and access to a credit‑union membership and employer‑provided parking. Retirement contributions of 5 % of salary apply after the specified hire dates under the City of Norfolk Retirement System and Virginia Retirement System.

Eligible employees may also access a tuition assistance program for accredited institutions after six months continuous service.