Protocol Specialist

Protocol Specialist
Location: Norfolk, VA (On-site at NATO HQ SACT)
Employment Type: Full-time, contractor support (contingent upon contract award & customer approval)
Security Clearance: Active/eligible for NATO or National SECRET (or higher)
Openings: 1 opening
Target Base Salary Range: $64,000 - $102,000
Travel: Frequent travel; work outside normal hours (evenings/weekends) often on short notice.


Role Overview
Provide protocol planning and execution support for high-level visits, ceremonies, conferences, and events at NATO HQ SACT. You will serve as a protocol subject matter expert, manage VIP schedules and databases, coordinate with local authorities, and use event/protocol software tools to deliver polished engagements in an international environment.
Key Responsibilities

• Serve as liaison with local authorities and external partners for protocol activities.
• Plan, prepare, and execute conferences, seminars, ceremonies, and VIP visits.
• Manage VIP databases, biographies, and records; maintain official reference materials.
• Develop and execute distinguished visitor (DV) programmes and detailed schedules.
• Meet and escort dignitaries and visitors as required; ensure appropriate ceremonial execution.
• Advise and train staff on diplomatic customs, precedence, and NATO protocol standards.
• Support protocol planning software (e.g., Cvent, Social Tables, seating plan tools) and related databases.
• Work outside normal hours as required (evenings/weekends) and travel frequently in support of events.

• Experience in an international military/government protocol environment and planning high-level events (preferably NATO).
• College degree (or equivalent); 5+ years of relevant protocol experience may substitute for degree.
• Strong organizational, scheduling, and communication skills; able to manage complex calendars.
• Experience with electronic registration and protocol/event planning tools (e.g., Cvent, Social Tables) and database tools (e.g., MS Access).
• Professional demeanor suitable for an international environment; ability to work independently and proactively.
• Fluent English (written and oral); additional language (French) is a plus.
• Citizen of a NATO member nation; active or eligible for NATO/National SECRET (or higher) clearance; valid NATO nation passport.
• Ability to complete the NATO Protocol Course (NATO School Oberammergau) within the first six months (required).

• Formal protocol training (Protocol Officer Course) and/or external NATO protocol course certificate.
• Experience supporting Flag/General Officers or equivalent senior leaders.
• Portfolio/Programme/Project management training.