Parking Enforcement Officer; Meter Monitor

Overview

The City of Norfolk Parking Division is an enterprise fund under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots, and more than 500 street spaces.

Parking Enforcement Officer (Meter Monitor). Parking Enforcement Officers enforce city parking and vehicle registration regulations, issue citations, facilitate the towing of vehicles, and testify in court regarding traffic violations.

• Enforces City Code by patrolling streets and parking areas in a City vehicle or on foot, checking for expired meters and illegally parked vehicles, issuing citations, and providing information to the public.
• Facilitates the towing of vehicles by contacting the parking ticket office, verifying that the vehicle has three or more outstanding tickets and remaining with the vehicle until it is towed.
• Provides court testimony by presenting information about the traffic violation and answering questions.
• Performs work outside in variable weather conditions.
• Performs essential assignments as defined by City policy and will be required to work special assignments during emergencies such as inclement weather and events.
• Communicates with the public and must possess good verbal communication skills.

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

• Six months of experience.
• Attention to detail, including the ability to interpret signage and compile data to complete citations.
• Ability to work independently and as part of a team.

• Prefer 6 months of experience in writing citations, background in security, prior Enforcement Parking Officer, Meter Monitor, former Police Officer, or Security Officer.

• Valid Driver's License required. A DMV transcript dated within 30 days will be required if selected for hire.

Waterside Garage, 50 Martins Lane, Norfolk, VA 2351

• Various 40-Hour Shifts between Mondays through Saturdays, 6:30am – 11:30pm.
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in a credit union, and employer-provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer-provided parking and access to membership in a credit union.