Executive Housekeeper​/Housekeeping Manager

Job Category: Heart of House

Requisition Number: EXECU
008852

• Posted :
  August 14, 2026
• Full-Time
• On-site
• Salary : $62,400 USD per year

Showing 1 location

Norfolk, VA 23502, USA

As a Housekeeping Manager you will be dedicated to producing a high quality Housekeeping product in order to have a seamless guest experience. Overseeing the daily Housekeeping and Laundry Operations, ensures the cleaning standards are met to the highest quality.

• Oversee all aspects of housekeeping operations, ensuring guest rooms, hallways, and public spaces meet or exceed Brand service standards.
• Train and develop housekeeping and laundry associates on cleanliness standards, technical skills, SOPs, and safety protocols.
• Inspect assigned guest rooms and public areas daily tomaintainstandards of cleanliness and presentation.
• Manage departmental budgets and expenses including labor, supplies, equipment, and inventory controls
• Monitor and control costs related to labor, supplies, and equipment within the housekeeping department.
• Recruit, select, andretaina best-in-class housekeeping team, carrying out supervisory responsibilities in accordance withhotel policies.
• Conduct employee performance reviews, provide feedback, andfacilitateongoing training and development.
• Ensure associates have the necessary supplies, equipment, tools, and uniforms to effectively perform their job duties.
• Collaborate closely with all hotel departments to ensure seamless communication and efficient operations throughout the resort.
• Assistin staff meetings, oversee the execution of assigned projects, and complete other tasks as directed by hotel management
• Maintain knowledge of andcomply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform alladditionalduties as assigned by management.

• Strong leadership skills and the ability to apply them in a dynamic environment.
• Participate inestablishinggoals andobjectivesfordepartment.
• Must have strategic planning skills; ability to translate financial concepts into actionable business strategies and tactics.
• Must be able to define problems, collect data,establish facts, and draw valid conclusions.
• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language,demonstratingexcellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Education:

High School diploma or GED equivalence required

Experience:

Similar experience in a leadership role; preferred hotel experience

Additional:
Will be required to work flexible scheduled shifts based on business needs

Pay: The annual salary range for this position is $55,000-$60,000 plus incentive eligibility based on performance.

The minimum physical requirements for this position include but are not limited to:

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

To perform this job successfully, an individual must be able to perform each…