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Guest Services Lead – Front Desk & Guest Experience

Job in Norfolk, Virginia, 23500, USA
Listing for: Norfolk Sheraton - Atrium Hospitality
Full Time position
Listed on 2026-08-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 21000 - 23000 USD Yearly USD 21000.00 23000.00 YEAR
Job Description & How to Apply Below

Norfolk Sheraton located at 777 Waterside Drive in Norfolk, VA is seeking a Front Desk Agent to oversee front desk operations and guest services. You will manage check-ins/check-outs with warmth and accuracy, and coach new team members to ensure smooth operations.

The ideal candidate has customer service experience, hospitality background, and comfort with hotel systems, with the ability to lift 50 lbs and stay on your feet throughout shifts.

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