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Group Event Concierge & Upsell Specialist
Job Description & How to Apply Below
Hornblower Group is seeking a Group Concierge to drive post-purchase success for our group guests aboard our ships. You will coordinate logistics, drive upsell opportunities, and report to the General Manager or Senior Concierge Manager depending on port needs.
This role requires strong communication, organization, and the ability to manage multiple events monthly while aligning with sales and operations to deliver exceptional guest experiences.
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