Host | Cruises; Spirit of Norfolk
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems . Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,
a full-service shipping, waterfrontlogisticsand management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation,ticketing and website integration services for clients in the transportation,tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.
Headquartered in Orlando, Florida, Hornblower Group’sadditionalcorporate officesresidein San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information,
Schedule:
Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.
Do you love creating unforgettable first impressions? Join our team as a Host aboard our scenic passenger vessel and help support front-of-house operations while delivering exceptional service and memorable moments on the water.
What You'll Do- Welcome guests with a warm, friendly, and professional attitude.
- Support the Restaurant Manager and front-of-house team with daily cruise operations.
- Assist with deck setup, package placement, table assignments, and service preparation.
- Greet and seat guests to ensure a smooth arrival experience.
- Assist Servers and Server Assistants during service.
- Provide guests with information about menus, packages, entertainment, cruise routes, and points of interest.
- Assist with post-cruise cleanup and maintain clean, organized service areas.
- Help ensure guest safety and satisfaction throughout the cruise.
- High School Diploma or equivalent required.
- Must be at least 18 years of age.
- Previous restaurant or hospitality experience preferred.
- Strong communication and guest service skills.
- Positive attitude with excellent organization and attention to detail.
- Ability to multitask in a fast-paced environment.
- Comfortable lifting and moving furniture or supplies.
- Availability for nights, weekends, holidays, and extended shifts.
Work in a unique waterfront setting where every cruise brings new guests, celebrations, and memorable moments. Be part of a team that creates a welcoming atmosphere and exceptional experiences on the water.
Bring your energy, personality, and passion for hospitality aboard. Join our crew and help make every cruise unforgettable!
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation…
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