Guest Services Lead – Front Desk & Overnight Ops
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Navy Exchange Service Command in Norfolk oversees lodging operations for Navy Gateway Inn and Suites and Navy Lodge. The front desk clerk serves as the first point of contact for guests, manages reservations, collects payments, and handles check-in/check-out while ensuring lobby appearance and guest safety.
The role requires overnight shift coverage, completion of mandatory training, and coordination with lodging staff to resolve issues and balance accounts using the PMS system.
This role is for the Guest Services Lead – Front Desk & Overnight Ops role at Navy Exchange Service Command.
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The position is based in Norfolk, VA, United States.
This opportunity is part of our work in Other.
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