Human Resources Generalist & Payroll Administrator

Established in 1988 by the Clarke family as a catalog-based supplier of specialty pet items for show-quality dogs, Care-A-Lot has expanded to E-commerce, four retail stores in Virginia and one in North Carolina.

Care-A-Lot Pet Supply is seeking a confident, people-focused Human Resources Generalist & Payroll Administrator to support our growing team. This role is ideal for someone who genuinely enjoys working with people, builds trust easily, and knows how to balance empathy with accountability. You will serve as a key resource for employees and leadership, helping create a positive, compliant, and well-organized workplace while ensuring payroll is accurate, timely, and handled with precision.

In this role, you will manage core HR functions including employee relations, onboarding, benefits administration, policy implementation, and payroll processing. The right candidate is highly organized, detail-oriented, and structured, with a strong follow-up mindset—you don’t let things slip through the cracks. You are persuasive and assertive when needed, able to have clear, respectful conversations, and comfortable multitasking in a fast-paced environment where priorities can shift quickly.

We’re looking for a proactive professional who brings a sense of urgency, takes initiative, and follows through on commitments from start to finish. If you are empathetic yet decisive, thrive on organization and structure, and take pride in supporting both people and processes, Care-A-Lot Pet Supply offers an opportunity to make a meaningful impact in a values-driven, growing organization.

• Manage the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding processes
• Conduct interviews and make hiring decisions based on candidate qualifications and company needs
• Develop and implement workforce management strategies to optimize employee productivity and engagement
• Collaborate with department managers to identify training needs and coordinate employee development programs
• Ensure compliance with all applicable labor laws, regulations, and company policies
• Assist in the design and implementation of organization-wide HR initiatives, such as succession planning and organization design
• Administer HRIS and Payroll systems (e.g., Payday Payroll) to maintain accurate employee records
• Support the implementation of safety programs and ensure compliance with OSHA regulations
• Conduct investigations into employee complaints or concerns and recommend appropriate actions
• Develop and maintain affirmative action plans to promote diversity and inclusion within the organization

• Bachelor's degree or equivalent experience in Business, Human Resources, or related area
• 3+ years' of experience working in Human Resources
• Excellent verbal and written communication skills
• Strong interpersonal, negotiation, and conflict resolution skills
• Strong organizational and follow-up skills
• Solid analytical and problem-solving skills
• Self-motivated, well-organized and detail-oriented
• Ability to act with integrity, professionalism, and confidentiality

• Employer paid term life insurance
• 401(k) with employer match
• Paid time off, paid holidays, and paid birthday

• Bachelor’s Degree in Human Resources or related field
• PHR (Professional in HR-HRCI) or SHRM-CP (Certified Professional) is a plus