Observability​/Monitoring Engineer

Observability/Monitoring Engineer Lead I - Dev Ops Engineering

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

We are seeking a highly motivated Observability/Monitoring Engineer with 10+ years in the IT industry spanning SRE, production support, and release management.

• Design and operate CI/CD pipelines (Jenkins) and create robust deployment workflows for both cloud and on-prem environments.
• Develop automation in Python and Shell to eliminate manual toil and accelerate releases.
• Build and maintain services using AWS stack (EC2, S3, VPC, ELB/ALB, Auto Scaling, Cloud Watch, IAM, SQS, Lambda) and manage on-prem servers and data centers.
• Support migrations from on-prem to AWS and ensure interoperability between environments.
• Optimize JVM and Linux system performance; tune online/batch applications using metrics driven approaches.
• Implement synthetic and real user monitoring; integrate App Dynamics and Dynatrace for Java and Linux systems across hybrid environments.
• Query and troubleshoot issues across Postgre
  
  SQL, MySQL.

• 10+ years hands‑on in production operations/SRE and release engineering.
• Strong experience managing hybrid environments (AWS + on-prem).
• Proven expertise in CI/CD (Jenkins).
• Proficiency in Python and Shell scripting;
  Linux administration and JVM tuning.
• Deep experience with observability (Cloud Watch, App Dynamics, Dynatrace).
• Solid database fundamentals and query troubleshooting across SQL/No
  
  SQL.

Role

Location:

Remote

$78,000-$117,000

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.