AWS Senior Site Reliability Engineer

Role

AWS Senior Site Reliability Engineer – Lead II - Dev Ops Engineering

Role describes responsibilities for ensuring reliability, performance, and uptime of customer-facing services in AWS and hybrid environments.

• Using VPC Flow Logs, Cloud Watch metrics, and logs to analyze network behavior.
• Debugging latency, packet loss, timeout, and cross AZ traffic issues.
• Correlating application and network signals to reduce MTTD and MTTR.
• Own uptime and performance for customer facing services using SLO/SLI frameworks and error budgets; drive blameless postmortems and corrective actions.
• Lead incident management, triage, and root cause analysis; coordinate cross functional response and stakeholder communications.
• Establish and tune ing, dashboards, and log analytics using Cloud Watch, App Dynamics, and Dynatrace for continuous monitoring of AWS and on prem systems.

• Experience with deployment automation tools
• Experience in scripting/automation
• Experience working with runbooks and operational procedures
• Ability to manage and implement system upgrades, patches, and migrations to keep systems current and secure
• Knowledge of change management processes and functions, including compliance requirements for deployments.
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams and external partners
• 10+ years hands on in production operations/SRE and release engineering;
• Strong experience managing hybrid environments (AWS + on prem).
• Knowledge in Python and Shell scripting and Linux administration is a plus.
• Deep experience with observability (Cloud Watch, App Dynamics, Dynatrace).
• Solid database fundamentals

Virginia

$90,000-$135,000

Full-time, regular employees accrue paid vacation, paid sick leave, holidays, and are eligible for medical, dental, and vision insurance. They may participate in the Company’s 401(k) Retirement Plan with employer matching, and may have access to life insurance, disability benefits, health savings accounts (HSA) or flexible spending accounts (FSA) where offered. Specific benefits vary by role and location.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.