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Job Description & How to Apply Below
We're hiring a Field Support Representative to work side-by-side with analysts to train and mentor users in mission-critical environments. This is a hands-on role supporting users of advanced analytic platforms while helping shape how those tools are used in real operations.
What You'll Do
- Provide desk-side and classroom training
- Troubleshoot user issues and support help desk operations
- Work closely with analysts to improve workflows and tool adoption
- Relay user feedback to technical and product teams
- 5+ years of intelligence analysis experience
- Experience in fusion or operational environments
- Familiarity with platforms like Gotham or Foundry
- Strong communication and technical aptitude
- Active DoD TS/SCI clearance required
- Military/Special Operations experience is a plus
- Direct mission impact
- Ideal for analysts looking to blend ops, tech, and training
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