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Voice Network Engineer II – VOIP & PBX Specialist
Job Description & How to Apply Below
The City of Norfolk's Department of Information Technology seeks a Network Engineer II (Voice) to provide support for Avaya communication systems. This role is customer-centric and involves troubleshooting, designing, and maintaining phone systems to ensure product stability and customer satisfaction.
Requirements include a high school diploma, two years in IT, and preferable experience with Avaya products. The position requires analytical skills, technical support expertise, and strong communication abilities. Standard work hours are Monday to Friday, 8 AM to 5 PM, with on-call support required.
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