Job Description
A Client of Insight Global is looking for a Command Center Watch Officer to serve as the conduit between our client and the Norfolk Network Operations Center. Responsible for monitoring and reporting on incidents and events impacting the infrastructure and network. This includes responding appropriately to alerts and events and from triage through resolution, including escalations, where appropriate. Provide After Action Reports in accordance with Government procedures.
Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- HS degree and 5 years of prior relevant experience or Bachelors with 3 years of experience or master's with less than 2 years of prior relevant experience in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field.
- Additional years of experience may be substituted in lieu of a degree.
- Secret Clearance
- 8570 Compliant meeting the IAT level certification requirements. IAT Level 2 and Security + CE Cert
- Familiarity with ITIL best practices (ITIL Foundations).
- Experience in a data center environment.
- Performs well under pressure and can multi-task.
- Hands-on Experience in working with DoD networks, including NIPR and SIPR
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