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IT Support Engineer - Harbor Group Management
Job in
Norfolk, Virginia, 23500, USA
Listed on 2026-06-24
Listing for:
Gravity Engineering Services Pvt Ltd.
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Key Responsibilities
- Provide first‑line technical support to corporate users, resolving hardware, software, and network issues.
- Manage and maintain Windows Server environments, including Active Directory, Group Policy, and user account administration.
- Configure, troubleshoot, and support network connectivity, VPN, and remote access solutions.
- Document incidents, solutions, and best practices in the ticketing system.
- Collaborate with IT teams to implement security patches, updates, and system upgrades.
- 3+ years of experience in IT support or helpdesk roles.
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).
- Excellent communication and customer‑service skills.
- Ability to work independently and as part of a small, dedicated support team.
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