Field Service - IT Service Delivery Rep Mid - Network Technician - Mid

Field Service - IT Service Delivery Rep Mid
- Network Technician
- Mid

• Full-time

JLGOV is a primary source for business process outsourcing, staff augmentation, technology services, and solution procurement. JLGOV is a small, minority‑owned business headquartered in Virginia Beach, VA. Our goal is to meet the needs of customers across multiple verticals to include DoD, Commercial, Local and State levels.

This job is also available in CA, DC, FL, HI, MD, MS, NV, NH, PA, RI, SC and WA.

The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.

Knowledge of network protocols such as OSPF, BGP, and EIGRP is a plus. Knowledge and experience working with wireless technologies, virtual private networks (VPN), intrusion prevention systems (IPS), and WAN accelerators and associated technologies is highly desirable. You will be part of a team of network technicians and engineers. Some travel will be required.

Ability to obtain a Government Secret Security Clearance is required. The candidate must have a current/active Government Secret Security Clearance. No exceptions.

Background in Information Technology or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will also be considered.

• Minimum 4 years of experience as a network technician.
• Strong written and oral communication skills.
• Strong interpersonal skills and innovative thinking.
• Strong customer service and communication skills.
• Problem‑solving and troubleshooting skills for servers and Cisco devices.
• Ability to lift up to 50 lbs.
• U.S. Citizen (no visa sponsorship).

• Cisco CCNA
• Cisco Security+
• ITIL Foundation v3 (highly desirable)

All candidates will be required to undergo a personal interview. E‑Verify and National Background Investigation/Check will be completed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.