Field Support Representative – Intelligence Operations
We're hiring a Field Support Representative to work side-by-side with analysts to train and mentor users in mission-critical environments. This is a hands-on role supporting users of advanced analytic platforms while helping shape how those tools are used in real operations. Provide desk-side and classroom training. Troubleshoot user issues and support help desk operations. Work closely with analysts to improve workflows and tool adoption.
Relay user feedback to technical and product teams. Five plus years of intelligence analysis experience. Experience in fusion or operational environments. Familiarity with platforms like Gotham or Foundry. Strong communication and technical aptitude. Active DoD TS/SCI clearance required. Military/Special Operations experience is a plus. Direct mission impact. Ideal for analysts looking to blend ops, tech, and training.
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