IT Administrator

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Full Time Technical Norfolk, VA, US

Salary Range: $33.65 To $33.65 Hourly

This position is responsible for various aspects of IT which include but is not limited to company data, file structure, equipment, and systems management. It also includes IT support (Helpdesk) but also act as the trainer when needed for company software and products.

• Administer day-to-day operations of our Microsoft Windows Domain and computer network
• Administer and support Office 365 services and other cloud related products or services.
• Maintain web and email domain name tasks specific to registration, records, and SSL certificates
• Maintain security updates and patches related to on-premise and cloud computing devices/services.
• Maintain technology vendor relationships related to product and services, estimates, and contracts
• Prepare purchase orders for all IT related supplies and equipment.
• Maintain and update phone system extensions and Cox Business long distance codes
• Maintain and update disaster recovery plan items specific to backups, continuity, and security
• Administer software and hardware updates specific to printers, network, and computing devices
• Evaluate and maintain IT systems to ensure they meet the necessary demands.
• Evaluate and resolve technical issues coworkers have with hardware and software
• Educate coworkers about network security and best practices for computer usage
• Other tasks as necessary

• Professional certification (Microsoft 365, MCP, MCSE)
• CompTIA Certification (A+, Security+, and or Network+)
• Planning: an ability to think ahead and plan.
• Problem analysis and problem resolution at a functional level.
• Employee training and development.
• Excellent interpersonal and communication skills.
• Commitment to company values.
• Highly organized to be able to maintain accurate files and support systems.
• Strong work ethic combined with energetic attitude.
• Excellent written and verbal communication skills.
• Organization and planning
• Strategic thinking
• Problem analysis and problem-solving
• Creativity

• None

• IT related degree or equivalent professional qualification
• Relevant product and industry knowledge
• Experience with relevant software applications

Effectively communicate with fellow employees both verbally and written in the English language. Must be able to write in a professional/business manner. Ability to effectively interpret and translate instructions to other employees in a professional and respectful manner.

Ability to define problems, establishes facts, draw valid conclusions and resolve discrepancies in a reasonable amount of time.

Able to work in a fast-paced environment with a varied work schedule due to production needs. The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.