AWS Senior Site Reliability Engineer

AWS Senior Site Reliability Engineer

Lead II - Dev Ops Engineering

• Using VPC Flow Logs, Cloud Watch metrics, and logs to analyze network behavior.
• Debugging latency, packet loss, timeout, and cross-AZ traffic issues.
• Correlating application and network signals to reduce MTTD and MTTR.
• Own uptime and performance for customer-facing services using SLO/SLI frameworks and error budgets; drive blameless postmortems and corrective actions.
• Lead incident management, triage, and root cause analysis; coordinate cross-functional response and stakeholder communications.
• Establish and tune dashboards and log analytics using Cloud Watch, App Dynamics, and Dynatrace for continuous monitoring of AWS and on-prem systems.

• Experience with deployment automation tools.
• Experience in scripting/automation.
• Experience working with runbooks and operational procedures.
• Ability to manage and implement system upgrades, patches, and migrations to keep systems current and secure.
• Knowledge of change management processes and functions, including compliance requirements for deployments.
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams and external partners.
• 10+ years hands‑on in production operations/SRE and release engineering.
• Strong experience managing hybrid environments (AWS + on-prem).
• Knowledge in Python and Shell scripting and Linux administration is a plus.
• Deep experience with observability (Cloud Watch, App Dynamics, Dynatrace).
• Solid database fundamentals.

Role

Location:

Virginia

Compensation Range: $90,000–$135,000

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave each year, 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as company-paid basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Additionally, employees may purchase voluntary short‑term disability benefits and participate in a Health Savings Account (HSA) and Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. UST reserves the right to periodically redefine roles and responsibilities based on organization or performance.