Computer Ops Tech - Lead

Position: COMPUTER OPS TECH - LEAD
Posting Details

Position Information

Role Title
Computer Operations Techn II

Role Code
39012

Pay Band
04

Posting Details

Working Title
COMPUTER OPS TECH - LEAD

Position Number
00904A

Department
UNIFIED COMM & OPS

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
C Technicians

Job Description
Provides technical leadership to operations staff, working as senior operations tech, in addition to providing equipment operation and customer services. Participates in projects and new service implementation, recommends new processes or procedures for operations staff, creates instruction, training and documentation for operations area

Type of Recruitment

Knowledge, skills and abilities
Considerable experience working in data centers with an emphasis on Network and Systems Operations Center's, considerable knowledge and experience of system and network infruastructures such as LAN/WAN network technologies, server virtualization, enterprise storage area networks and backups enterprise perforamnce and fault monitoring tools. Basic knowledg of high speed printing systems and optical scan test grading procedures. Demonstrated ability to effectively communicate orally and in writing in order to explain computer related situations, resolutions, and issues to staff and customers.

Ability to interact effectively with IT customers and staff.

Special licenses, registration or certification
N/A

Education or training
None

Level and type of experience
Some experience in a dynamic, fast-paced hardware, software, customer service oriented and functional technology environment.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Previous work experience and training with computing environment currently utilized by the University is preferred. Preferred individual should have previous experience in the use of formal network/software monitoring tools with previous experience in a similar hardware, software and functional environment. Preferred experience would include use of optical scanning equipment, control of Enterprise Backup systems, and High Speed Laser Printing Systems. Previous technical training in applicable computer operations, network monitoring, data networking, equivalent of A+ or Net+ certification is also preferred.

Bachelor's degree or Degree in IT related field or similar work experience.

Conditions of Employment
This is an on-campus, essential personnel position with 40 hour work weeks on a flexible schedule to accommodate adequate office coverage. Hours worked may include weekends and holidays as required by needs.

This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.

Annual Salary/Hourly Rate
Salary non-negotiable $ - 48,695

Posting Detail Information

Job

Requisition Number
S03394

Job Open To
ODU Employees Only

Open Date
07/21/2026

Close Date
07/24/2026

Open Until Filled
No

Special Instructions Summary
Please submit a complete application including a resume by the close date to ensure your application will be considered.

Criminal Background Check
The final candidate is required to complete a criminal history check.

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Department Home Page

Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at .

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or…