Technical Business Analyst; Automation

Company Description

Accel Path Federal Solutions is a growing small business that helps federal customers improve mission outcomes through automation, digital transformation, systems integration, and technology-enabled process improvement. We are building a collaborative workplace where employees can take ownership, develop professionally, contribute ideas, and see the impact of their work on important customer missions. Accel Path offers a competitive compensation and benefits package designed to support our employees and their families.

Accel Path is seeking a
Technical Business Analyst
to support a federal customer onsite in Norfolk, Virginia. This position will work with customer stakeholders, functional users, developers, and automation engineers to understand business processes, identify automation opportunities, define functional and technical requirements, and support solution development, testing, and implementation. The role combines business analysis, systems analysis, customer facilitation, and technical problem-solving. It is not primarily a traditional software development position, but the successful candidate should be comfortable working with technical teams and contributing within low-code and no-code environments such as UiPath.

• Facilitate customer interviews, discovery sessions, requirements workshops, process reviews, and solution demonstrations.
• Analyze business processes and identify opportunities for automation, process improvement, and systems integration.
• Document current-state and future-state processes through process maps, Process Definition Documents, Solution Design Documents, or similar requirements and design artifacts.
• Analyze process volumes, cycle times, error rates, labor effort, complexity, and other metrics to assess automation feasibility, expected benefits, and potential return on investment.
• Develop functional and technical requirements, user stories, acceptance criteria, process flows, and supporting documentation.
• Coordinate with developers, automation engineers, testers, and functional users throughout solution design, development, testing, and implementation.
• Identify system interfaces, data requirements, dependencies, exception conditions, security considerations, and operational impacts.
• Support functional testing, user acceptance testing, defect resolution, deployment, customer training, and post-implementation evaluation.
• Contribute to low-code or no-code workflows, automation solutions, business rules, and related system components.
• Maintain effective communication among customer stakeholders, project leadership, and technical delivery teams.

• Five or more years of experience in systems analysis, technical business analysis, business process analysis, automation, software implementation, or a related field.
• Experience working with customers or functional users to analyze business needs and develop system or process requirements.
• Experience developing functional requirements, technical requirements, user stories, process flows, acceptance criteria, or system specifications.
• Experience collaborating with software developers, automation engineers, testers, or other technical personnel.
• Working knowledge of the software or systems development lifecycle, including requirements, design, development, testing, deployment, and maintenance.
• Experience supporting functional testing, system testing, user acceptance testing, or defect resolution.
• Strong analytical, facilitation, written communication, and presentation skills.
• Ability to communicate technical concepts to functional stakeholders and business requirements to technical personnel.
• Ability to independently manage assigned tasks, priorities, stakeholders, and deliverables in a customer-focused environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and process-mapping tools such as Microsoft Visio.
• U.S. citizenship is required.
• An active federal security clearance is highly preferred.

Candidates without an active clearance must be able to obtain and maintain the clearance required for the position.

• Experience supporting the Department of Defense, Department of the Navy, or another federal agency.
• Experience identifying, assessing, or implementing robotic process automation, workflow automation, business process automation, or test automation.
• Experience with UiPath, Microsoft Power Automate, Power Apps, Service Now, Appian, Automation Anywhere, or similar low-code/no-code technologies.
• UiPath Business Analyst, Automation Business Analyst, developer, testing, or related certification.
• Experience developing process definition documents, process design documents, solution design documents, requirements traceability matrices, or automation opportunity assessments.
• Familiarity with application programming interfaces, databases, system interfaces, data structures, and integration concepts.
• Experience with Agile, Scrum, Dev Sec Ops , systems…