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RDM Service Desk Technician Tier 2 IT Support
Job Description & How to Apply Below
Leidos Inc is hiring an experienced Service Desk RDM Technician for our Norfolk, VA office. The role focuses on Tier I/II support for software, hardware, and network issues, guiding users through solutions and escalating complex problems as needed.
Responsibilities include prioritizing requests, documenting steps, and mentoring teammates while maintaining strong written and verbal communication with users across the organization.
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