IT and Communications Technician II

Job Title:

IT and Communications Technician II Job Type: Full Time/Contract

Location:

Norfolk, VA Clearance:
Secret Who is Ardalyst Defense, LLC?

Ardalyst Defense, LLC is a Maryland, Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides engineering services and technical, analytical and cyberspace operations services to integrated U.S. government agency operations. Ardalyst personnel have decades of direct operations experience in full-scope Cyberspace Operations - at the Service, Joint and National Agency levels.

Ardalyst is a mashup of Ardent, meaning “passionate” and Catalyst, meaning “change agent.” To be an Ardalyst means to be passionate about creating and sustaining meaningful transformations.

Speak your mind – Collaboration is at the heart of everything we do and our belief in diversity of people supports our goal for diversity in thought. Ardalysts (that’s just what we call ourselves) come ready to contribute and find solutions.

Focus On Your Strengths – We invest in understanding the strengths and weaknesses of each employee so that you can shine at what YOU do best.

See Yourself Grow – Ardalysts have cited being encouraged to take educated risk, kick‑start progress, and advance their skills as one of their favorite things about working at Ardalyst and we’re determined to keep it that way.

We are seeking an experienced IT Technician II to support our Navy customer in the Norfolk, VA area. In this role, you will perform installations, lifecycle upgrades, maintenance, and troubleshooting of shipboard IT, communications, and network systems and equipment. You will provide infrastructure support by responding to and resolving service requests, maintaining system operations and cybersecurity compliance, and delivering training to shipboard personnel on the operation and maintenance of LAN and IT equipment as required.

• Perform the installation, configuration, testing, maintenance, and lifecycle replacement of shipboard IT, communications, and network systems and equipment in support of Navy operations.
• Install, image, configure, patch, upgrade, monitor, and maintain Windows workstations, laptops, servers, peripherals, network devices, and communications equipment in accordance with approved technical and cybersecurity procedures.
• Independently troubleshoot and resolve Tier I/II hardware, software, operating system, network, communications, and infrastructure issues to maintain operational readiness and restore services.
• Support the deployment, operation, sustainment, and modernization of Local Area Networks (LANs), virtualization platforms, Active Directory environments, communications systems, and other IT infrastructure supporting Navy mission requirements.
• Execute Information Assurance (IA) and cybersecurity compliance activities, including patch management, vulnerability scanning, STIG implementation, SCAP assessments, ACAS/Nessus scanning, remediation efforts, and support for system accreditation requirements.
• Install, test, certify, label, and maintain copper and fiber‑optic cabling infrastructure and associated network connectivity components.
• Coordinate with government personnel, shipboard crews, contractors, and technical support teams to maintain system operability, compliance, mission readiness, and the successful execution of maintenance and upgrade activities.
• Develop and maintain technical documentation, system inventories, network diagrams, SOPs, status reports, and other customer‑required documentation; document technical issues, corrective actions, and lessons learned.
• Provide technical support and training to military personnel and end users on the operation, maintenance, and troubleshooting of installed IT and communications systems.
• Travel as required to customer sites, naval installations, shipyards, and vessels in support of installation, maintenance, modernization, and troubleshooting activities.
• Perform other related duties as assigned by supervisors, team leads, or program management.

• Associate's degree in Information Technology, Networking, Cybersecurity, or a related…