Customer Communications QA Analyst II
Job Description & How to Apply Below
PRA Group is seeking an IT Analyst to drive Product and Process Quality by building a robust SQL reporting framework and improving letter processes. You will develop queries, monitor audits, and support compliance efforts across teams.
The role emphasizes cross‑functional collaboration, testing, and documentation to ensure high-quality IT outputs. Ideal candidates have 4+ years in IT Product/Process Quality, advanced SQL skills, strong Excel with V-Lookups, and intermediate Power BI expertise,
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