Onsite IT Technician - First Call Resolution
Job Description & How to Apply Below
Wlgroup in Norfolk, VA is seeking a full-time front-line IT support specialist to deliver first call resolution, install and maintain IT equipment, and support users in a multinational setting.
You will handle level one incidents, manage assets, document actions in the ticket system, and escalate when needed; on-site duties include PCs, printers, and software on workstations. Some after-hours support may be required.
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