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Job Description & How to Apply Below
Leidos Inc in Norfolk, VA is seeking an experienced Service Desk RDM Technician to join our Tier II team. The role provides escalation handling for software, hardware, and network issues, diagnosing problems and guiding end-users through solutions while maintaining knowledge articles and leveraging NMCI processes.
You will mentor Tier I staff, work with Engineering and Network Operations, and handle multiple tasks in a high-pressure environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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