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Global Service Desk Specialist, Enterprise IT & Security
Job Description & How to Apply Below
Jobtailor is seeking a motivated Service Desk Analyst to provide frontline IT support for enterprise systems in secure network environments. You will manage ticket queues in Jira, troubleshoot user issues, perform workstation imaging, and document resolutions in Confluence.
The role requires strong communication and adherence to security policies, with 24/7 coverage and on-call rotations. Experience in DoD or secure networks is a plus;
CompTIA Security+ and a secret clearance are preferred, with
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